- Not Listening to Your Team
People love to talk about how communication is the biggest problem in their business. It’s not. The biggest problem is not communicating, and that can happen when you don’t listen. Once you’ve heard what your employees have to say, act on it. They’ll be happier and more productive for it, and you’ll get more done with a team that feels like they are being heard than one that is just following orders.
- Not Being Honest About How Business Is Doing
When things aren’t going well, tell the truth about it instead of trying to hide it or make excuses for why it’s happening—or worse yet, making up scenarios in your head about what could go wrong if things really did go badly. Showing your team that you’re accountable for both good times and bad will earn their trust every time and make them want to continue working hard for you even when things aren’t going so well. And being honest doesn’t mean telling people everything—if there are details of a project that don’t need to be shared with everyone (especially if they’re likely to cause negative reactions), don’t share them! But being honest does mean acknowledging when there is a problem and doing what you can do fix it as soon as possible.
- Not Setting Clear Expectations Up Front
If an employee comes in cold and doesn’t know exactly what they should be doing or how long the project should take, then either find out or set standards beforehand so they know what’s expected of them before they start working on something new. People feel better knowing what’s expected of them than having no expectations at all, but nobody likes to work under conditions where they feel like their boss has no idea what he or she is doing either, so make sure those expectations are clearly laid out from the beginning!
- Not Giving People the Right Tools
One of the biggest complaints I hear from people is that they feel like their tools are outdated or limited, and it’s the boss’ fault for not getting them newer equipment or software. The truth is that if your team feels limited or frustrated by their tools, then you’re not doing a good job at communicating how to use them well. Your employees should never feel like they have to work harder than they should just because you aren’t giving them the right tools for the job. Instead, make sure you’re giving your team everything they need to do a good job and tell them how best to use their current resources. If they’re still struggling with that after you’ve communicated your expectations, it might be time to upgrade!
- Not Following Through On Promises You Make to Employees
When you make a promise to an employee—whether it’s offering new benefits or saying yes to a project request—you need to follow through on what you promised, even if things change later on. That’s why it’s important for you as a leader to keep an eye on anything that could impact internal operations so promises can be kept without breaking any other promises in the process! Follow-through is one of those things that will immediately build trust in your team, but breaking promises will take away all of that trust in just one swoop!